ABSTRACT

This paper explores the implementation challenges of Enterprise Resource Planning in the industry and its advantages over legacy systems. The paper depicts the historical background of ERPs and their significance in facilitating coordination among the functional areas of organizations in the industry. It also discusses the role it plays in promoting the activities of Supply Chain Management (SCM) and Customer Relationship Management (CRM). The paper presents empirical data on ERPs and their challenges and implementation. A discussion has also been presented over some of the major implementation issues and considerations related to the connectivity, integration, and customization of the ERP systems. The paper closes with a conclusion on the role and place of ERPs in the modern enterprise systems.