| Abstract |
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ADUN e-Community Portal is a medium that enable community to voice out their complaints, dissatisfaction or opinion towards relevant government agencies services in Malaysia. This portal can help to enhance the way of relevant government agencies managed the complaints created by community. This is because the portal provides the service that allows the community representative supervised the progress of particular government agencies that handling the community’s complaint. This portal also indirectly will improve relationship between community representative and the local community. There are nine modules involved in development of this portal. They are my profile, complaints/issues, discussion, announcement, directory, message board, crime prevention tips, report and analysis. All of this module have different role and bring different benefit to the community. This paper will describe about development techniques used for four modules. They are crime prevention tips, message board, report and analysis. |
